Bavelas A., Barrett D. An Experimental Approach to Organization Communication. // Personnel Journal, 1951, 27, , 366-371.

Berlo D. K. Communication and the university. - Normal: Illinois State Normal University, 1963.- 42.

Berlo D. K. The process of communication; an introduction to theory and practice. - New York: Holt, Rinehart and Winston Inc., 1960.- 318.

Borisoff D., Victor D. A. Conflict management : a communication skills approach. - Englewood Cliffs, N.J.: Prentice Hall International, 1989.- 201.

Daft R. L., Lengel R. H. Organizational Information Requirements, Media Richness and Structural Design. // Managerial Science, 1986, 32, (May), 554-572.

Denton D. K. Open Communication. // Business Horizons, 1993, , (September-October), 64-69.

Dilts R. B. Applications of NLP. - Capitolia, CA: Meta Publications, 1983.- 1 v. (various pagings).

Dilts R. B. Effective Presentation Skills. - Capitolia, CA: Meta Publications, 1994.- 258.

Dilts R. B. NLP in Organizational Development. - New York, NY: OD Network Conference Papers, 1979.- 275.

Dilts R. B., Grinder J. B., Bandler R. B., DeLozier J. B., et al.The Study of the Structure of Subjective Experience. - Capitola, CA: Meta Publications, 1980.- 277.

Eicher J. Making the Message Clear: Communicating for Business. - Santa Cruz, CA: Grinder, DeLozier & Associates, 1987.- 215.

Fisher D. Communication in organizations. - Minneapolis: West Publishing Co, 1993.- 551.

Galbraith J. K., Eliot T. H. Recollections of the New Deal : When the People MatterРед. - : Northeastern Univ Pr., 1992.- 169.

Laborde G. Z. Influencing With Integrity: Management Skills for Communication and Negotiation. - Palo Alto, CA: Syntony Inc., 1982.- 231.

Lengel R. H., Daft R. L. The Selection Communication Media as an Executive Skill. // Academy of Management Executive, 1988, 2, (August), 225-232.

Lord R., Maher K. J. Leadership and information processing : linking perceptions and performance. - Boston: Unwin Hyman, 1991.- 340.

McMaster M., Grinder J. Precision: A New Approach to Communication. - Los Angeles, CA: Precision, 1981.- 270.

Mehrabian A. Communications wiyhout Words. // Psychology Today, 1968, , (September), 53-55.

Mehrabian A. Nonverbal communication. - Chicago: Aldine-Atherton, 1972.- 226.

Mehrabian A. Silent messages : implicit communication of emotions and attitudes /Ред. Hayden R. - Belmont, Calif.: Wadsworth Pub. Co, 1981.- 196.

Mehrabian A. Silent messages. - Belmont, Calif.: Wadsworth Pub. Co, 1971.- 152.

Morgan P., Baker K. Building a Professional Image: Improving Listening Behavior. // Supervisory Management, 1985, , (November), 34-38.

Munter M. Cross-Cultural Communication for Managers. // Business Horizons, 1993, , (May-June), 69-78.

Okum S. K. How to Be a Better Listener. // Nation's Business, 1975, , (August), 62.

Owen J. L., Page P. A., Zimmerman G. I. Communication in organizations. - St. Paul: West Publishing Co, 1976.- 363.

Peters T. Learning to Listen. // Hyatt Magazine, 1988, , (Spring), .

Porter L. W., Roberts K. H. Communication in organizations : selected readings. - Harmondsworth ; New York: Penguin, 1977.- 442.

Richardson J., Margoulis . The Magic of Rapport. - San Francisco, CA: Harbor, 1981.- 330.

Rogers E. M., Rogers R. A. Communication in Organizations. - New York: Free Press, 1976.- 209.

Smith S., Hallbom T. Augmenting the One Minute Manager. - Columbus, OH: The NLP Connection, 1988.- 230.

Uhl N. P. A Technique for Improving Communication within an Institution. In Institutional Research and Communication in Higher Education, edited by P. Wright. - Tallahassee: Association of Institutional Research, 1970.- 289 pp.

Watson J. B. Behavior : an introduction to comparative psychology. - New York, N.Y.: Holt, Rinehart and Winston Inc., 1967.- 439.

Wilcox J. R., Wilcox E. M., Cowan K. M. Communication Creatively in Conflict Situations. // Management Solutions, 1986, , (October), 18-24.

Yeager J. Collection of Management Articles Related to NLP. - Princeton, NJ: Eastern NLP Inst., 1985.- 450.

Вилсон Г., Макклафин К. Язык жестов - путь к успеху. - С.-Петербург: Питер, 1999.- 224.

Дилтс Р. Моделирование с помомщью НЛП. - С.-Петербург: Питер, 2001.- 288.

Квиллиам С. Тайный язык жеста и взгляда. - Москва: Ниола-Пресс, 1998.- 144.

Клюев Е. В. Между двух стульев (Книга с тмином). - Москва: ПРИОР, 2001.- 176.

Клюев Е. В. Речевая коммуникация. - Москва: ПРИОР, 1998.- 224.

Мескон М., Альберт М., Хедоури Ф. Основы менеджмента. - Москва: Дело, 1994.- 701.

Пиз А. Язык телодвижений. Как читать мысли других по их жестам. - Нижний Новгород: Ай Кью, 1992.- 262.